Site Policies

Privacy Policy

Welcome to the MyFinancialLifeMA website. Your privacy is one of our top priorities. The following policy applies only to the use of the MyFinancialLifeMA website. Other websites operated by state agencies may have different policies. We strongly suggest that you read the privacy policies for each Commonwealth website that you visit.

A Privacy Partnership

Your privacy with respect to the use of this website results from a partnership between the Commonwealth and you, the user. At this website, we attempt to protect your privacy to the maximum extent possible. However, because some of the information that we receive through this website is subject to the Public Records Law, Massachusetts General Laws Chapter 66, Section 10, we cannot ensure absolute privacy. Information that you provide to us through this site may be made available to members of the public under that law. This policy informs you of the information that we collect from you at this site, what we do with it, to whom it may be disseminated, and how you can access it. This information will enable you to make an informed choice about your use of this site. You can maximize the benefits of your privacy partnership with the Commonwealth by making informed choices about whether to share personally identifiable information with us through this site.

Personally Identifiable Information

We use the term “personally identifiable information” to mean any information that could reasonably be used to identify you, including your name, address, e-mail address, Social Security number, birthdate, bank account information, credit card information, or any combination of information that could be used to identify you.

Information Voluntarily Provided by You

No personal identifying information, such as your name, address, or phone number, is recorded during your visit to this website unless you voluntarily choose to provide such information. This site collects voluntary information from you only through the forms posted at this website and any e-mails you choose to send to the MyFinancialLifeMA address. Such forms and e-mails will contain personally identifiable information.

Information Automatically Collected and Stored by this Site

This site does not collect “persistent cookies”, but does use server side “session cookies” that close when the session ends. This site does collect and store indefinitely your Internet Protocol (“IP”) address, (which does not identify you as an individual), as well as information about the date and time of your visit, whether a file you have requested exists, and how many “bytes” of information were transmitted to you over the Web from this site. We use your IP address to assess the frequency of visits to this site and the popularity of its various pages and functions. We will not attempt to match any personally identifiable information that you provide to us with your IP address, unless there are reasonable grounds to believe that doing so would provide information that is relevant and material to a criminal investigation.

Dissemination of Your Personally Identifiable Information

We do not sell any personally identifiable information collected through this website. However, once you voluntarily submit personally identifiable information to us through an e-mail or a form, its dissemination is governed by the Public Records Law, the Fair Information Practices Act (Massachusetts General Laws Chapter 66A), and other applicable laws and regulations. For this reason, part or all of the information that you send to us may be provided to a member of the public in response to a public records request.

In addition, the information that you voluntarily submit will be disclosed only to our employees or officials with a “need to know” for purposes of fulfilling their job responsibilities. We retain information that we collect under some of our programs for an indefinite period to help us serve you with notifications of our newer programs and future events. We will only use the information to answer your questions, respond to any requests for assistance, and fulfill the Commonwealth’s legal obligations. Where appropriate, we may provide the information submitted by you to the person or company that is the subject of your inquiry, or to a government agency responsible for the matters referred to in your communication.


This site contains some links to other sites, which are not owned or controlled by the Office of the State Treasurer and Receiver General of Massachusetts, that we think might be useful or of interest to you for your information and convenience. The Office of the State Treasurer and Receiver General of Massachusetts does not have control over the privacy practices or the content of such other websites. Please review the privacy information provided by these sites and use informed judgment when using them. The responsibility for the content and accuracy of information on sites accessed by linking from our website rests with the entities providing the information. This includes any responsibility for updating information upon which visitors may rely.

The inclusion of links from this site to other sites does not imply any endorsement by the Office of the State Treasurer and Receiver General of Massachusetts of any product, service or vendor. Any mention of products, services or vendors is for informational purposes only.


Because e-mail sent via the MyFinancialLifeMA website is not encrypted, you should not send messages containing information that you consider highly sensitive via this website.


The materials in this website are provided “as is” and without warranties of any kind either expressed or implied.  The Office of the State Treasurer and Receiver General of Massachusetts and the MyFinancialLifeMA website do not warrant the accuracy, reliability, or timeliness of any information published on this website, and to the fullest extent permitted by applicable law disclaim any liability for any losses caused by the reliance on the accuracy, reliability or timeliness of such information.

The fact that this Website includes hyperlinks and videos from parties other than the Office of the Massachusetts State Treasurer (“Treasury”) should not be construed to imply that the Treasury is endorsing any business, Website, or strategy.

The resources provided on this Website are intended to provide general information only and are not intended as a substitute for legal or individualized financial advice.